1thing.co.uk

As you know I run my own design company.  Working for yourself is always a challenge and it has it high’s and its low’s.  The high’s are normally massive and the low’s deep.  The biggest low has got to be not getting paid for work that you’ve done. 

For the last few weeks we’ve been sweating over a payment for a small job that the client decided to complain about after we’d delivered.  Unfortunately years of working in the print industry has taught me that this is a classic tactic of reducing the bill.  Not everytime but most of the time.  With every complaint I ask a number of people to look at the work we’ve done, the clients complaint, timing and circumstances and then give me their opinion.  I also go back through the paper trail (I dont delete email by the way) and the job sheets (yes almost every job has a job sheet with time tracking) and the clients instructions (again email, in writing).  It’s not that I dont trust my near photographic memory more that I like to get everything in perspective and make sure I’ve covered all teh basis.

In this instance the client had told us the sie was great and good to go and then raised complaints when it came to paying.  So here we are having issued the pay in seven days email, sweating on wether they do or not and praying that the money arrives.

Fortunately it does.  A big thank you for the answered prayers.